Frequently Asked Questions - Product Information

What if I have a question about a product?

Underneath all of our products on the site we have tried to give as much information as possible about that specific product. (Click on the actual picture or the “More Info” icon). If this information is not sufficient, please do not hesitate to contact us by email or call us at the shop in Cape Town on +2721 461 3190

What if I see something in a store and not online?

These products would generally be new products and will eventually be available online if they are not there already. There will, however, be items on the website that you will not find in the store, as these items will only be available to website users at special prices not received in-store. If there is something else that you require and you have not found it in our stores or on the website, please contact Ian Cohen via e-mail on ian@banks-shop.co.za, and he will try and locate whatever you desire. There isn't much that we can't find!